Idaho

IDModerate

Days notice (electric)

Days notice (gas)

Yes

Winter moratorium

Yes

Medical exemption

What to do today

If you have a shutoff notice, the date on it is the one that matters. These steps work best in this order.

Call your utility before the date on your notice
Ask for a payment plan or a deferred payment arrangement. Most states require your utility to offer one, and asking before the date is what keeps your service on. The number is on your bill.
Apply for energy assistance
LIHEAP helps with utility bills and does not have to be paid back. Call the national referral line on 1-866-674-6327 weekdays 9am to 7pm Eastern, or visit energyhelp.us.
Dial 211 for local help
211 is free and connects you to local funds for utilities, rent and food. Some local agencies can pay a utility directly to stop a shutoff.
Ask about medical certification
Idaho recognises medical protections. If anyone in your home has a serious illness or relies on powered medical equipment, a note from a doctor can delay a shutoff. Ask your utility for the form today, because it usually has to be back within days.
Contact the regulator if your utility will not work with you
puc.idaho.gov handles complaints against regulated utilities in Idaho. Filing one can pause a disconnection while it is looked at.

Read the full guide: what to do when you get a shutoff notice

Electric Gas Water Medical Low Income Regulator

Electric shutoff rules

Regulatory notice required7 days

Reconnection fee$7 to $30 standard, at 3 of 3 utilities below

Winter moratorium: During December, January, and February: utility cannot shut off heat service if the household includes children, elderly, or ill members and the customer has notified the utility of inability to pay. Customers must contact utility to qualify. Not a universal moratorium — household composition-triggered.

Major utilities

Idaho Power Avista Utilities …Rocky Mountain Po…

Idaho Power

Southern Idaho and eastern Oregon

7-day notice

Show 3 shutoff rules

Statewide notice rule: IDAPA 31.21.01.304 (Idaho PUC's Utility Customer Relations Rules, "Requirements for Notice to Customers Before Termination of Service") requires at least 7 calendar days' written notice before terminating service for nonpayment, and applies to Idaho Power as an IPUC-regulated investor-owned electric utility

Idaho Power's own Idaho tariff, Rule F (Sheet F-1, effective 1/1/2024, IPUC Order No

36042) ties reconnection after a disconnection to the Rule F.4 Service Connection Charge in Schedule 66, and states termination practices are governed by the UCRRs. For residential (Schedule 1) service that charge is $30 weekday business hours (7:30am-6pm), $70 weekday evenings or weekend/holiday daytime, and $120 overnight

Reconnection fee:$30.00 Mon-Fri 7:30am-6:00pm; $70.00 weekday evenings (6:01pm-9pm) or weekend/holiday daytime; $120.00 overnight (9:01pm-7:29am) — Schedule 66, Rule F.4, residential Schedule 1

"Idaho Power Company Idaho Tariff, Rule F — Service Establishment and Discontinuance." docs.idahopower.com. Retrieved 21 Sep 2026.

Avista Utilities (Idaho Division)

Eastern Washington, Eastern Oregon, and Northern/central Idaho; major utility in the Spokane area extending into Idaho

7-day notice

Show 3 shutoff rules

Statewide notice rule: IDAPA 31.21.01.304 requires at least 7 calendar days' written notice before termination for nonpayment, and applies to Avista as an IPUC-regulated investor-owned electric utility

Avista's own Idaho electric tariff (I.P.U.C

28, Rules and Regulations, Rule 14, Sheet 70-g.1, effective 6/15/2015) sets the reconnection charge at $24 for arrangements made 8am-4pm weekdays (except holidays), $48 for 4pm-7pm weekdays or any weekend/holiday reconnection, or $12 if service is restored remotely

Reconnection fee:$24.00 if arranged 8am-4pm Mon-Fri (except holidays); $48.00 if arranged 4pm-7pm Mon-Fri or any weekend/holiday reconnection; $12.00 for remote reconnection

"Avista Utilities Idaho Electric Rules and Regulations — Rule 14, Reconnection Charge." myavista.com. Retrieved 21 Sep 2026.

Rocky Mountain Power (PacifiCorp) - Idaho

Southern Idaho and surrounding region; serves portions of Oregon, Utah, and Wyoming as well; major regional utility

7-day notice

Show 4 shutoff rules

Statewide notice rule: IDAPA 31.21.01.304 requires at least 7 calendar days' written notice before termination for nonpayment, and applies to Rocky Mountain Power (PacifiCorp) as an IPUC-regulated investor-owned electric utility

The company's own Idaho tariff, Electric Service Schedule No

300 (Regulation Charges, I.P.U.C

No. 1, effective 1/1/2022), sets reconnection charges at $7 for remote reconnection, $25 for a non-remote reconnection Monday-Friday 8am-4pm, and $50 for a non-remote reconnection 4pm-7pm on weekdays or at any time on a weekend/holiday

Reconnection fee:$7.00 remote reconnection; $25.00 non-remote Mon-Fri 8am-4pm; $50.00 non-remote 4pm-7pm weekdays or any weekend/holiday reconnection

"Rocky Mountain Power Idaho Electric Service Schedule No. 300 — Regulation Charges." rockymountainpower.net. Retrieved 21 Sep 2026.

Gas shutoff rules

Regulatory notice required7 days

Reconnection fee$22 to $24 standard, at 2 of 2 utilities below

Major utilities

Intermountain Gas…Avista Utilities …

Intermountain Gas Company

Central and southwestern Idaho

7-day notice

Show 3 shutoff rules

Statewide notice rule: IDAPA 31.21.01.304 requires at least 7 calendar days' written notice before termination for nonpayment, and applies to Intermountain Gas as an IPUC-regulated investor-owned gas utility

The company's own IPUC-filed tariff (Section A, Sheet No. 6, Rule 9.3, effective 5/26/2014) sets the reconnection charge at $22 for arrangements made 8am-4:30pm weekdays (except company holidays), $44 for 4:30pm-7pm weekdays, and $50 for any weekend or holiday reconnection

service must be reconnected within 24 hours of satisfactory payment arrangements

Reconnection fee:$22.00 if arranged 8am-4:30pm Mon-Fri (except holidays); $44.00 if arranged 4:30pm-7pm Mon-Fri; $50.00 for weekend/holiday reconnection

"Intermountain Gas Company Idaho Tariff — Rule 9, Discontinuance and Reconnection of Service." puc.idaho.gov. Retrieved 21 Sep 2026.

Avista Utilities Gas (Idaho Division)

Eastern Washington, Eastern Oregon, and portions of Northern Idaho

7-day notice

Show 3 shutoff rules

Statewide notice rule: IDAPA 31.21.01.304 requires at least 7 calendar days' written notice before termination for nonpayment, and applies to Avista as an IPUC-regulated investor-owned gas utility

Avista's own Idaho gas tariff (I.P.U.C

27, Rules and Regulations, Rule 15.1, Sheet 170-G.1, effective 9/1/2004) sets the reconnection charge at $24 for arrangements made 8am-4pm weekdays (except holidays), and $48 for 4pm-7pm weekdays or any weekend/holiday reconnection

Reconnection fee:$24.00 if arranged 8am-4pm Mon-Fri (except holidays); $48.00 if arranged 4pm-7pm Mon-Fri or any weekend/holiday reconnection

"Avista Utilities Idaho Gas Rules and Regulations — Rule 15, Reconnection Charge." myavista.com. Retrieved 21 Sep 2026.

Water shutoff rules

Regulatory notice requiredNot regulated / varies

Medical & vulnerable household exemptions

Utilities must postpone disconnection when medical conditions in the household would be endangered. Winter protection explicitly covers households with ill members in Dec–Feb.

Low-income protections

LIHEAP available. Idaho Power, Avista, and Intermountain Gas offer Winter Payment Plans (Nov–Mar). Idaho Office of Energy Resources administers energy assistance.

Your state regulator

File a complaint or get help from Idaho's utility regulator

Data last verified: 2026-09-21. Rules may change — verify with your state regulator.