Know your rights.
Keep your home
connected.
Worried about a utility shutoff? Find your state's rules for electricity, gas, and water, and see what protections may apply to you.
Find your stateBefore the lights go out
A shutoff notice brings questions.
Start with the rules in your state.
How much notice should you get? Are there winter protections? What if someone at home has a medical condition? Our state guides bring the rules together, with links to the regulators behind them.
How we put the guide togetherStart with your state'sshutoff rules.
Winter moratoriums
See where seasonal shutoff protections exist and the conditions that apply.
10+ days of notice
Check the electric shutoff notice period listed for your state.
Medical exemptions
Find out about protections for households with medical needs.
Counts reflect the rules in our state guides. Eligibility and utility coverage vary.
What are the rules
where you live?
Choose your state to see notice periods, protections, and who to contact.
50 states
Your state's guide is a starting point. Check with your utility or regulator for the rules that apply to your account.